Upper Moreland: Going Green 06-25-2020

Dear Upper Moreland Residents and Families,

It’s not easy “Going Green” but we are getting there! I am happy to share that we continue to be free from COVID 19 at both Upper Moreland and Burholme for both residents and employees. Great job everyone! Continue to Social Distance, Wear Your Mask and Wash Your Hands…it is working.  Through these simple steps, we can keep our campus healthy.  If you have a fever or new symptoms of illness, Stay Home, call your doctor, call your family and call the front desk; this will reduce exposure to others in our community. 

Our team has several exciting changes to share.  On Friday June 26th, Montgomery County will move into the Green Phase.  Accordingly, WEL Upper Moreland will also be making changes for the GREEN/Phase III; as with other changes we have made, these are carefully planned and phased.   Attached you will find information for changes related to Dining and Visitors for GREEN/Phase III; please know more changes are coming in later weeks.

Here is some other important information:

HOUSEKEEPING

  1. We are back on a routine schedule for housekeeping in apartments.
  2. Cottage residents will be contacted at the end of next week as we will be scheduling Spring (now Summer) cleaning for cottages.
  3. High traffic areas continue to be cleaned and sanitized routinely.

Enhanced Living, Programs and Activities

We are excited to offer expanded programs including Fitness, Bocce, Courtyard Music Series, Dining Under the Green Canopy, Scenic Rides and Shopping!

Refer to Flyers for details.

SALON

  1. Salon Service will begin for Independent Residents on Monday July 6th. Refer to the flyer for more details.
  2. Salon Service is by appointment only and service will only be provided in the salon.  Only 2 residents will be permitted in the Salon and the Stylist and resident(s) are required to wear a mask.
  3. Appointments can be made by calling or stopping by the front desk.
  4. No Walk Ins!
  5. The Stylist will be screened for fever and symptoms upon entry and exit.
  6. The Stylist may wear a face shield and will wear gloves.
  7. Cleaning, sanitizing and infection control procedures are in effect.
  8. Magazines, food/beverages are not permitted in the salon.
  9. We are planning for Salon Services for residents residing in Personal Care to resume on August 1st. (DOH/DHS permitting)

Please be reminded if someone on our campus is positive or presumed positive for COVID 19 we will advise all residents to self-isolate until we can complete Contact Tracing.  This is an in depth review and identification of all people who may have been exposed to the virus.  To properly conduct Contact Tracing, we will need time to identify and contact those people identified through the Tracing.

This is why it is critical for all residents and visitors to check in and out at the Main Entrance.  In the event Contact Tracing needs to be done, we must have a record of the persons on our campus, including dates and locations.  We very much appreciate your cooperation with these policies and protocols.

On days with high temperatures or bad weather, residents who park in the garage or back lot may call the Front Desk PRIOR to leaving to request departing from the Wesley Building.  Upon return, they should call the Front Desk to request entry through the Wesley Building.  We are asking that these requests be limited to days with bad weather.  Again, it is critical now for us to be able to monitor the flow of traffic through our campus.

I hope each time our campus moves one step closer to what we remember as normal, it makes our residents and families happy!  We at WEL Upper Moreland are here to Enhance Your Lives and we are happy to be able to move one step closer as well. 

It’s not easy Going Green but we are getting there!  Again, thank you for your ongoing patience and support.

Sincerely,

Maureen Casey and the UM Team

WEL Upper Moreland DINING Changes beginning Tuesday June 30th

  1. The dining room for residents residing in Personal Care has been open for service for all three meals for the last 2 weeks and will continue service at 50% capacity.  Service is going well and all residents are served daily.
  2. The Cornerstone will resume seated service for dinner at 50% capacity on Tuesday June 30th.  Each table can seat 2 people. Take-out and delivery service are still available by calling the Takeout Line 215-302-3757, as are meals and beverages at the Bistro.
  3. Please arrive 10 minutes prior to your reservation time. Check in at the Host Station in the Hallway; your temperature will be taken.  It is an infrared thermometer, it does not touch your skin and it measures surface temperature.  We will take your temperature at your wrist.  If you test high, we will take it a second time on a different area of your arms.  If it tests high a 2nd time, you will be given written instructions by the host and asked to return to your room to notify your doctor and family.  The host will also notify their supervisor. We will keep all information confidential which is why we are giving you the instructions in writing if you screen high for temperature. Please understand we cannot allow residents with a fever or symptoms in the dining room. 
  4. After check in, residents will be invited to sit in the Lobby until the table is ready.
  5. Reservations are required for Cornerstone and can be made by calling the Host Line 215-302-3758.
  6. Residents on the 1st & 3rd floors and Cottage residents residing at 2800-2814 and 2705-2723 can make reservations for Monday, Wednesday, Friday 4:00pm – 6:00pm and Sunday 11:30am – 3:00pm
  7. Residents on the 2nd & 4th floors and Cottage residents residing at 2819-2826 and 3900- 3921 can make reservations for Tuesday, Thursday, Saturday 4:00pm – 6:00pm and Sunday 11:30am – 3:00pm.
  8. Reservations must be made at least 24 hours in advance and only residents on the designated floors will be served each night.  We will not be accepting reservations for an entire week.
  9. Sanitizing stations have been placed at the entrance/exit of Cornerstone.  All residents will be required to sanitize upon entry/exit of the dining room.
  10. Masks are required EXCEPT for when seated at your table.  Masks must remain on and under your chin or away in a purse, pocket or bag. Masks may not remain on your table. 
  11. Menus will be distributed to all residents. We ask that you consider your menu selection prior to coming to the dining room to expedite service.
  12. Disposable menus, napkins, salt/pepper etc will be used in the dining room.  Dining staff are reviewing all infection control and sanitizing procedures for the dining room and kitchen.
  13. Dessert and coffee will be offered “To Go” style.  After dinner, residents will be invited to the Bar to pick up coffee/dessert.  Residents have the option to have dessert/coffee at the Bar or in the Bistro, the courtyard or the covered Terrace.  We will have tables set up and request that you follow social distancing and hand hygiene procedures while eating in these spaces.  Additionally, residents may choose to return to their apartment or cottage to enjoy coffee/dessert.
  14. Only residents who are eating/drinking will be permitted without a mask at these outdoor tables.
  15. Hand sanitizing stations will be readily available in these areas as will trash cans for disposable items.
  16. If you have concerns or questions about Dining, please direct them to Ralph or  Chelsea. 

WEL Upper Moreland VISITOR Policy Green/Phase III

Residents Residing in Personal Care

  1. For residents residing in Personal Care, Department of Human Services in partnership with the Department of Health is still restricting Routine Social Visits and supporting only Medically Necessary trips out of the building.
  2. However, according to CMS memorandum QSO-20-28-NH and the FAQ published on June 23, 2020 we can schedule “Compassionate Care Visits” for residents in Personal Care.  This is not limited to End of Life situations, but can be applied to residents who recently moved in, experienced a recent loss or other cases where the resident requires the support of family or friends.  These will be determined by request, on a case by case basis and the number of guests will be limited. Please contact the front desk to make a request for a visit. Prior approval is need for in person visit in Personal Care at this time.
  3. Of course, we are happy to accommodate window visits for Personal Care residents as well as Zoom, Skype, and Facetime visits for anyone and we have staff who can help.  Please call the front desk to help schedule one of these visits.

Residents Residing in Independent Living

  1. For residents residing in the Cottages, Social Visitors are permitted effective June 26th.   The number of visitors is limited to no more than 4 at a time in the Cottages. Visitors are expected to check in at the front desk to be screened, park at your cottage and follow all of our guidelines and policies, including social distancing and wearing a face mask on campus.  Visitors should not access other areas of campus or other residences. Visitors are also asked to check out at the Main Entrance when they leave campus.
  2. For residents residing in the Main Building, Social Visitors are permitted effective July 8th. Visitors will enter through the Main Entrance to be screened and will check out at the Main Entrance as well.  The only Entrance/Exit is the Main Entrance.

Because residents in Independent Living are able to leave campus, we are asking those residents and families to be respectful of our compromised residents and valuable staff and to only visit when necessary and restrict visiting to Private Residences.  No Social Visiting in Common Areas & No Visitors in Dining Venues please.

The Main Entrance is the only entrance/exit for the Main Building. Screening and Checking in and out is critical.

Thank you in advance for your understanding and partnership.

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Testimonials

  • I am the daughter of a previous resident who went home to heaven in October of 2021. She was on the 3rd floor with the blessing of Kathy and her devoted workers as her caretakers. They always made me feel at home and confident my Mom was in good care. Patrick made it a easy transition and always was available to answer any questions. And Ms. Jeanette was my favorite desk clerk. I truly knew the favor of God was with us in choosing STAPELEY.

    Deborah Carroll Booker
    Wesley Enhanced Living at Stapeley
    Google

  • What a pity I am limited by these five stars but that’s life. If I could add extra stars I could cite not only good words about the food or the housekeeping but about the community itself. I have never been part of a group that was so concerned about each of its members and how that one member relates to the others. In theory that should work out pretty often but how rarely does it? And in a world in which almost any pains are happily taken to assure our creature comforts. You have to be here to understand this but it is very real. I am made to feel comfortable even if I have asked a dumb question or spilled ravioli on the carpet. I’m home here.

    Edward S
    Wesley Enhanced Living at Stapeley
    Google

  • Wesley Enhanced Living Main Line was very nice. It was in a neighborhood. So, it wasn’t isolated or in a bunch of business complexes. They had a pool, a nice gym, a lot of classes, an art studio with pottery and a kiln, and a big library. I had lunch there. It was in the bistro and I could pick what I wanted. I had a sandwich and it was very good. The outside areas were also beautiful. It was very nicely kept and maintained.

    Kathy
    Wesley Enhanced Living Main Line
    Caring.com

  • The process to transition my Dad here has been one that has left me feeling confident in our decision. The staff has answered any questions we had and made us feel at home in this new place. I look forward to my Dad enjoying his time here.

    Elizabeth J.
    Wesley Enhanced Living Doylestown
    Senior Advisor

  • Generally it’s good. My apartment is comfortable. The services are good, and the staff is good.

    Anonymous
    Wesley Enhanced Living Main Line
    Senior Advisor

  • Wesley Enhanced Living Doylestown was a great place. It seemed like they had everything that my parents needed. We visited independent living and assisted living. The staff was very nice, very helpful, and very welcoming. They had a salon, a big library, a pool, and a rooftop deck, which I thought was awesome. They had a restaurant area that had a pizza oven and you could get all sorts of sandwiches and hamburgers. They had a movie theater watching area that we thought was pretty nice. They had a lot of things that were very nice there. When we were touring, there was a group of employees having lunch in an area where they do arts and crafts and stuff. Everybody was super nice, friendly, and welcoming. We were interfering in their lunch, but they were super nice. They explained a couple of things to us and answered questions.

    Susan
    Wesley Enhanced Living Doylestown
    Caring.com

  • Wow! What a warm and welcoming experience we had at Wesley Enhanced Living in Upper Moreland!! Jackie (sales) was so very caring and supportive with assisting in the transition of our aunt from a house to a new “home” in a very, very short period of time. Her compassion, knowledge, and guidance helped make the move a breeze. During our initial visit, we were all encouraged and impressed with the staff’s interaction with the residents as we observed the staff address them by name as well as engage in resident-specific conversations. The staff’s ability to network with residents came to light again as they both continue to work together and coordinate meeting for meals and events to help our shy newcomer “break the ice” and meet the community. Wesley has so much to offer with a wide variety of monthly activities both on and off site, a Pub/Bistro, cozy fireplace/sitting areas, library, movie theater, chapel, exercise room, covered porch, sun room, and the beautiful, bright, spacious apartments that are nicely equipped with appliances and more. Our family feels very fortunate that we were able to have our aunt become a part of the Wesley community where she can still maintain her independence, be socially active, and not be alone. We thank you.

    Albert Carbone
    Wesley Enhanced Living Upper Moreland
    Google

  • Staff is very helpful. Residents all seem happy. Well run and clean!

    Keith Dudley
    Wesley Enhanced Living Upper Moreland
    Google

  • Seems to take really good care of my loved one.

    Michele C.
    Wesley Enhanced Living Doylestown
    Senior Advisor

  • There are really good activities here. There are different dining rooms here, and there is one dining room that is supposed to serve very delicious food, and something similar to a 5 course meal.

    Nancy
    Wesley Enhanced Living at Stapeley
    Senior Advisor

  • The facility is attractive from the outside- it has seasonal flowers and plants with several areas for people to sit or walk outside. It is clean- the staff are helpful if I have questions when I visit. My mother likes it there and says that the food is good.

    Jane F.
    Wesley Enhanced Living Doylestown
    Senior Advisor

  • We chose Wesley Enhanced Living because it was referred to dad by some of his former classmates who had good experiences here. It is a light and airy atmosphere, everyone seems very happy and upbeat. They have different levels of care, independent and assisted living. His apartment size is perfect for him and what he needs. The facility does accept Medicaid as well. I would absolutely recommend to others looking.

    Anonymous
    Wesley Enhanced Living Main Line
    Senior Advisor

  • After two visits and the excellent service we received from Sharon Margulies, we were so impressed with what we saw and most importantly with the people that we submitted our application to today and look forward to signing a contract in December. Sharon has been so helpful in answering all the questions we had from all our family members. If you are looking for a place, please check them out. They have open houses that make a great first visit that you follow up with another more personal one if needed.

    Mary Waterman
    Wesley Enhanced Living Doylestown
    Google

  • The staff are stretched really thin; however, the moral is still high. They keep a good atmosphere for the residents. The community has a lot of interesting people. The building is beautiful and is full of sunlight.

    S Langmuir
    Wesley Enhanced Living at Stapeley
    Senior Advisor

  • Our family can’t say enough good things about Wesley Enhanced Living. My mom and Dad needing to move, we went everywhere in a 10 mile radius so that we could be close to them. Most of the places were either over priced or just plain horrible. We called Jackie at Wesley and she met with us the next day! It is a beautiful space with lots of light and the staff and residents are so friendly! To top the excellent experience my parents moved in in March 2020, yes during COVID, Wesley was so careful and well prepared. My parents of course had to be quarantined, but they never felt like it, the staff took care of everything from bringing them their delicious meals everyday to even taking out their trash. My parents have now been at Wesley Willow Grove/Hatboro for 6 months now, the community is still COVID free and my parents have never looked better. They are so happy and finally relaxed. Their long time neighbor from the house even moved into Wesley as well and is loving it. Thank you Wesley for all you do!

    Karen N.
    Wesley Enhanced Living Upper Moreland
    Yelp

  • Very good, gave us so much to think about. Very enticing.

    Audrey Vogenberg
    Wesley Enhanced Living Doylestown
    Senior Advisor

  • We chose Wesley Enhanced Living because of the value of the money as well as the convenient location. The staff were so friendly on the tour and that has carried through to this day. The apartment sizes are very good. I think they really pay close attention to the residents and their needs. I would recommend to others looking.

    Anonymous
    Wesley Enhanced Living at Stapeley
    Senior Advisor

  • My daughter and I went to Wesley Enhanced Living at Stapeley. I thought Wesley Enhanced Living was beautiful. The room they showed me was wonderful. It was really big. It had a whole side of windows that looked down on a garden and from there you could see the traffic on the street. I thought that was very good, plus the fact that it was a fifteen to twenty minute drive to where I live. The building and the grounds were just beautiful. The room we had signed up to take was right next to a sun porch, right across the hall from the elevator, which you have to take to go to the dining room. The dining room is beautiful. It had windows all over the place.

    GW
    Wesley Enhanced Living at Stapeley
    Caring.com

  • Wesley Enhanced Living is so lovely, our loved one is enjoying everything about it especially the socialization. Her apartment is very roomy, it is a large one bedroom with a patio. Also she loves the ease of getting around and the ability to walk. She is getting all the attention she should be getting, always being checked on and always made comfortable.

    Elizabeth A.
    Wesley Enhanced Living at Stapeley
    Senior Advisor

  • We have been here for a few months and it really is a terrific place. They have cottages you can live in, or apartments in the main building. We chose to live in the cottages. There are 38 cottages which is terrific. They are attached to another person’s cottage at one point in the room, almost like a duplex, but you cannot hear them. The bedrooms are all carpeted, everything else is vinyl flooring which is really pretty and nice. The monthly price is very reasonable, we only have to pay for electricity and they pay for water. They also take care of everything, anytime something breaks they come to fix it or they replace it. The cottages also come with a garage, and somewhat of a driveway so one car can park in the garage and the other behind the car. The garages are also very wide and very deep, its like no other garage you have ever seen. The cottages also have very nice patios, they are about 8X10, and you can extend it for an additional fee. You can also put an awning out there if you want. It is surrounded by a lot of trees which is really pretty. This community is much cheaper than others in the area. The cottages also have a front porch, which helps us meet people outside and we can sit outside and mingle. This community has an upscale feeling to it, they recently got their liquor license, so they have a bar and a nice bartender and a new restaurant. They do have nursing care here, but we are not sure of the extent of that care since it is more independent living. Also the physical therapist and occupational therapist that comes are absolutely amazing.

    Anonymous
    Wesley Enhanced Living Upper Moreland
    Senior Advisor

  • My parents, Joan and Bill, moved into Wesley Enhanced Living-independent living, in March of 2021 and they LOVE it!! This is an OUTSTANDING community for your senior loved ones!! The staff and residents are super friendly and very supportive! I can honestly say they are thriving like never before in their lives!! They have many new friends. They are on the Bocce Team. They attend entertainment nights. They have lunch, brunch and dinner with friends. They are truly enjoying life every day!! They smile and tell us stories every day about their Wesley World!! Their apartment is beautiful! The food is great! The facility is completely updated and looks gorgeous! They are safe as Wesley has made this a very high priority in this challenging time. This move has been a true blessing to my parents and our family!! We are so grateful they are there and we couldn’t give a higher recommendation!!!!

    Carol Marino
    Wesley Enhanced Living Doylestown
    Google

  • I would tell others to definitely take a tour. I was looking forward to my loved one living here. Everyone was very friendly, including anyone we saw in the community. Patrick and his team made things so easy to bring my loved one into assisted living.

    Gayle
    Wesley Enhanced Living at Stapeley
    Senior Advisor

  • I toured this facility and found it to be a top notch caring place. The apartments were very efficient and space conscious. Washer and dryer in each apartment with the capability of using a laundry room at no charge I might add. The hallways and group areas were very clean and updated on a regular basis. I also found it to be more affordable than other CCRC facilities. The activity calendar was full of events for all levels of interest. I think the location is quite good. Near shopping and grocery stores, pharmacies, etc. The staff seems to know all the residents by name. I was very impressed with the whole organization.

    Bernadette Roman
    Wesley Enhanced Living Upper Moreland
    Google

  • Wesley Enhanced Living Upper Moreland has been very good to my mom. Her room is very nice, with a living room and a bedroom, it’s well laid out too. The staff is very nice and the food is very good. I think the value for the money is pretty good too. The outdoors has little houses or little apartments if you’re not in assisted living or receiving personal care. They also keep those very nice.

    Michael
    Wesley Enhanced Living Upper Moreland
    Caring.com

  • I toured Wesley Enhanced Living Main Line about a year and a half ago. They’ve recently done a lot of renovations and refurbishing up there. I liked the fact that it was so close to all of my doctors and a couple of hospitals and shopping facilities. They had little shuttle buses that took you to various shopping centers and grocery stores. I just liked the layout of the area, the overall activities, the apartments that they had, and the floor plans. I was introduced to several staff. I felt as though they cared about you as a person. I was just impressed with the place. We had lunch there and it was excellent food. I’m a vegetarian so I can’t talk too much about meat, fish, chicken, or whatever, but I told them of my dietary preferences and they accommodated me completely. It’s absolutely beautiful. They just finished renovations and it is gorgeous. I have a family member in Wesley and I was just up there last Sunday, so I’m pretty familiar with the place now. The upkeep is beautiful. The grounds and the inside are just lovely.

    ReviewerFC052721A
    Wesley Enhanced Living Main Line
    Caring.com

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