Executive Director: Weekly COVID-19 Update April 30, 2020

Residents and Families,     

At this time, we continue to care for and isolate multiple Residents that have tested positive for the virus. A number of these Residents continue to show signs of improvement.  We also continue to be aggressive with the assessment of Residents and Employees, and immediate implementation of isolation for both if we detect one symptom, one time.  Sadly, we have had six additional Residents, with multiple co-morbidities, pass that also tested positive to COVID.  Please join us in keeping these Residents and their loved ones in your thoughts.

There are no immediate plans to change the social distancing of our Residents, to re-open our dining rooms or make any other changes to our services.  We do recognize the difficulty on every one that this situation of isolation has created. This is an amazingly difficult time, but we will get through it together.  We are all here to be part of a community and while the normal methods of interacting and spending time together as a community are on hold, we continue to reach out through other options (phone contact, video chats, cards and letters, exchanges of good will).

It is completely understandable that in this time of uncertainty and concern that speaking with your loved one in our Health Care Center is very important.  Our Nursing staff is working around the clock to provide the loving care everyone needs.  They are experiencing a major increase in demand on their time.  The process of donning all the necessary personal protective equipment alone takes significant time in addition to providing care to Residents affected by this virus.  As a result, they are frequently unable to answer the many phone calls that come during a shift from family members.  The process we put in place to help alleviate the situation is to request one representative of the family to call and ask to speak with a nurse.  Our Receptionist will take your name and phone number and when the nurse has an opportunity, she/he will call you back during their shift.  We are using this same system to schedule facetime/phone calls directly with your loved one. We’ve seen so many examples here at Stapeley in the last few weeks where Residents, Employees, and family members have taken the worst of times and worked to make it a better time for each other.  You all inspire us to do our best each day and we look forward to celebrating together when this is over.

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