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Wesley Enhanced Living Doylestown Update 4/19/2021

SATISFACTION SURVEY

You’ve likely heard the following: “This call is being recorded for quality assurance purposes.”  We don’t say this – maybe we should.  Our best way of working on quality assurance is to give you a chance to talk back and report your opinions. 

The Satisfaction Survey process starts today which is aimed at employees as well as residents.  This process has been an annual practice EXCEPT for last year – we were busy with other things.

  • For RESIDENTS, a copy of the satisfaction survey will be delivered to your door.  You’re asked to return the completed document to the front desk.  Personal Care and Skilled Nursing Residents will be assisted by staff to complete.
  • EMPLOYEES may complete the questionnaires electronically, using the following links:  2021 Employee Satisfaction Survey    or  https://forms.gle/kGEokSLqERjRxsHL9
  • Deadline for completion is Friday, April 23.

Results will be tabulated and reports provided to you at a later time.    The process is meant to give us indicators for improving practice and program.  Thanks, in advance.

COVID-19.    

On April 16, BUCKS COUNTY reported a POSITIVITY RATE OF 10.6%   At least the rate has plateaued.  But in spite of this we maintain the restriction on visitation for skilled nursing and Personal Care residents [appointments for outside visits can be arranged through the front desk or through SIGNUP GENIUS, accessed through the WEL website.]

AIR CONDITIONING   

The switch-over to Air Conditioning will happen tomorrow.  You’ll receive a robo/phone call when it’s completed.   As you know this change happens every year in the spring and we switch back to heat in the fall.  Because the weather doesn’t always follow our schedule we take our best shot on timing in order for building occupants to be optimally served. 

PENDANTS

Just to reiterate, the emergency call system is up and operational – resident pendants work. The HOPE is always that they are not needed. But if they are, please use!    Good day. 

Steven T. Cherry, nha

Interim Executive Director

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WEL Upper Moreland Update 4/19/2021

Dear Residents and Families,

We have no new resident or employee COVID-19 positive cases.

The positivity rate for Montgomery County increased this week to 8.7% from 8.5%. Everything that we do hinges on the county positivity rate. Hopefully the rate will start to move downward and keep us all at a safe level.

April arrived with the majority of our residents passing the 14 day vaccination period and the Isolation being lifted. Activities are coming back with the new sense of normalcy. Entertainment, Happy Hours, Wii bowling are only a few of the fun programs that are being renewed. Dining in the Cornerstone for Breakfast, Lunch and Dinner started with our Easter Dinner. Trips are also being planned.

With the spring weather we are seeing many residents taking advantage of walking around the campus and enjoying the fresh air and sunshine.

With the increased activity I want to remind residents about our continued visitation policy.

Visitation:

  • Visitation in apartments only, no common area visits and no guest dining.
  • Limit of two visitors
  • We request no visitors under the age of 18
  • All visitors will be screened at the front desk for COVID precautions.
  • We advise visitors to become vaccinated.
  • Must wear a mask at all times within the community.
  • We recommend that residents and visitors continue to use precautions such as wearing masks, washing hands, and sanitizing.
  • Guests are only allowed in the resident apartment or the Library. Guests are not allowed in any common areas or the dining room.

The 2021 Resident Satisfaction Survey is currently available to be completed on line the link for the survey is: https://forms.gle/W9TvAJSgoLLMtWTb8

            We encourage you to complete the survey between today April 19th and for the next two weeks ending on May 2nd. We look forward to your participation in the survey.

Personal Care:

Personal Care Residents who have been fully vaccinated are allowed visitors in their apartments and are able to leave the community. We advise residents to not go out overnight and be mindful of who you are with and wear your mask.

Residents who are not fully vaccinated within the past 14 days are only allowed to leave for medical appointments and are able to schedule Compassionate Care Visits in the chapel.  Resident friends & family members can schedule visits for two visitors in the chapel with residents for up to 1 hour, must wear masks, with Plexiglas divider between them. Compassionate Care visits are scheduled in advance by calling the receptionist (215) 675-0103. 

Thank you and stay WEL!

Daniel Frost

Executive Director

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Update for WEL Burholme Residents and Families– 4/19/2021

Dear Residents and Families,

We have been open for visitation and outings for the past month. Our residents are fully vaccinated and thankfully, we have had no new resident cases of Covid-19.

The current positivity rate in Philadelphia County is 9.7%. This is an increase from last week’s percentage of 9.1%. If the positivity rate would increase above 10% or we experience a COVID-19 outbreak the visitation and outings will be curtailed.

Visitation Guidelines:

  • Limit of two visitors
  • We request no visitors under the age of 18
  • All visitors will be screened at the front desk for COVID precautions. We advise visitors to become vaccinated.
  • Must wear a mask at all times within the community.  
  • We recommend that residents and visitors continue to use precautions such as wearing masks, washing hands, and sanitizing.
  • Guests are only allowed in the resident apartment or the Library. Guests are not allowed in any common areas or the dining room.

Residents who are not fully vaccinated within the past 14 days are only allowed to leave for medical appointments and are able to schedule Compassionate Care Visits in the library.  Resident friends & family members can schedule visits for two visitors in the library with residents for up to 1 hour, must wear masks, with Plexiglas divider between them. Compassionate Care visits are scheduled in advance by calling the receptionist (215) 745-3517.  

The 2021 Resident Satisfaction Survey is currently available to be completed on line the link for the survey is: https://forms.gle/W9TvAJSgoLLMtWTb8

We encourage you to complete the survey between today April 19th and for the next two weeks ending on May 2nd. We look forward to your participation in the survey.

Thank you and stay WEL!

Daniel Frost

Executive Director

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Update for all WEL Main Line Residents and Staff– 4/19/2021

We have had no new positives in Meadows this past week.  A reminder that we now test monthly due to the positivity rate and the fact that we have had more than 2 weeks without a new positive.

We had no new positives in the staff this past week.  We will continue to rapid test staff twice a week, out of an abundance of caution.

We continue to have no positives in the Pines. 

We have no positives in Independent Living.

The positivity rate in Delaware County has continued to rise and is now at 9% for the last week.  If it goes above 10%, we will need to stop indoor visitation for Meadows.

Our first onsite vaccine clinic with Springfield Pharmacy is this Wednesday and we will be able to vaccinate new staff and also new resident’s onsite.  This will be ongoing for the foreseeable future.

The most recent information about the percentage of vaccinated is approximately 50% of Pennsylvania residents have gotten at least their first shot.  This is a good milestone and if we can continue to drive the message that the vaccine is the next step in clearing this pandemic, we should be able to see more light at the end of the tunnel.  As we continue to push forward, please continue to maintain vigilance and safe practices.  There are still too many unknowns to feel like we have crossed any finish lines.  Stay safe and keep the faith!

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