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Executive Director: Weekly COVID-19 Update August 7, 2020

Dear Residents, Families and Employees:

We are ready to welcome our visitors back beginning on Monday, August 10!

Ryan Lang, Melinda Lee and I have spent the past several days contacting all of our health center and personal care resident families to schedule appointments to visit with loved ones.  With the exception of a few people that we left voice mail messages for – we have a lot of visitors coming in and we’re really excited!  

Just a few quick reminders for you:

  • Please be sure to have on a face mask
  • Wait in your car, we will come for you
  • Maintain social distancing at all times
  • Please no eating or drinking during your visit
  • Snacks, clothes and toiletries are fine to bring with you to return with the resident to their room
  • Have a wonderful visit!!

PDPH reports are positive, inasmuch as they note an increase in testing but in the 30-40 year old age group.  Positive cases are reducing, as well.  In Philadelphia they are reporting two positive cases in nursing homes.  We remain free of COVID-19, thankfully!

I realize that I am repeating myself, however, it is anticipated that we will follow a similar process when we invite independent living families back to the community for visits.  Please appreciate that we want to limit all visitors’ access to the full community due to the additional exposure, cleaning and sanitizing that will be required in public areas, elevators, etc. 

Please do not hesitate to contact us with your questions or concerns.  You can send me an email directly at the address herein.  

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RE-OPENING VISITING FOR THE HEALTH CENTER AND PERSONAL CARE

  1. Tentative re-opening for visitors scheduled for Monday, August 10.
  2. ALL visits will be by appointment only.  No walk-in visits will be allowed.
  3. Times available for visits will be:  9:30am, 10:15, 11:00, 1:00pm, 1:45, 2:20, 4:00, and 4:45
  4. No one may book a “standing” appointment to visit. 
  5. Visits are limited to 30 minutes to allow for sanitizing between visiting residents and families.
  6. If you are late for your scheduled visit, your visiting time will not be extended to compensate for lateness. 
  7. Limit two visitors per family, including children
  8. ALL visits will take place in the new glass entrance for HCC and outside the Rec Room for PC
  9. Visits must be conducted with 6’ social distancing maintained, through the partition, face masks must be on covering both the nose and mouth by resident and visitor as per CDC guidelines.  No shirts pulled up to cover the face or other make-shift face coverings will be accepted.  VISITORS MUST PROVIDE THEIR OWN MASKS.
  10. If one new case of COVID-19 develops in the Health Center or Persona Care, visits must immediately stop, per CDC and Department of Health guidelines.
  11. Health center and personal care residents may not leave the community with family for visits.
  12. No visitors are permitted in the health center or in personal care.  Exceptions for health center visits will be based on the clinical needs of each resident and their ability to get out of bed for visits.
  13. Any visitor who refuses to adhere to universal masking or social distancing will be prohibited from entering the community here at Stapeley
  14. No visitors will be given access before the appointment time.  Visitors will not be permitted to wait in the vestibule or lobby.

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Executive Director: Weekly COVID-19 Update August 4, 2020

Residents and Families,

We continue to be in a good place here at Stapeley.  With the exception of the one Employee who tested positive during our universal testing (they tested negative on their next test) we have not had a positive case of COVID 19 here since June 16.  We have dismantled our red quarantine zone and we have some Residents in our yellow zone.  This zone is for recent admission from the hospital who tested negative there before moving to our Health Care Center.  They will remain in isolation for 14 days and if symptom free after that, they will move to our green zone. 

Barring any changes in the city or state, and we remain where we are in the partial green phase, the plan I am presenting today will take effect as we invite visitors into the community.  At this time, we are planning our re-opening to visitors to begin on Monday, August 10. 

It is understandable that everyone is anxious to get on the calendar for a visit, and there is no way that everyone can be first.  In order to maintain some semblance of organization and sanity for our wonderful Receptionists, we have concluded that we are going to call every Resident’s family to set up the initial visits, going in room order.  Health Care visits will occur at the glass-enclosed entrance in the middle of the building and PC visits will occur through the big window in the Rec Room.  Each Resident will be limited to two visitors per scheduled visit.  Between August 10 and 28 every one of our Residents in Health and Personal Care will have been able to receive visitors for the first time since mid-March.  Independent Living Residents may visit with their families on the patio outside of the Fireside Dining Room while maintaining social distance and proper mask use.

After that first week of visitors, we will provide further information on how appointments for visits will be made as we move forward.  At this time, we do know that we will only be scheduling visits one time per month due to increases in positive COVID-19 tests in the region and our need to assess what may (or may not) occur after each “round” of visits.  

I have attached an updated copy of the re-opening plan that includes the visiting process.  Staff will be available to assist you through every step of the process.  Please read this document carefully and be prepared to cooperate with all staff in complying with the parameters we have set.  I appreciate this may be very difficult and the parameters may be stringent, especially after a prolonged absence from loved ones, but it is imperative for everyone’s safety that the process is adhered to without exception. 

We are all thankful for your patience, understanding and support throughout this pandemic.  Your continued patience and understanding will be appreciated as we explore this new way to visit.  This will be a different way to plan a visit, but we do believe the plan is equitable to all families and will work.  Please do not hesitate to contact us with your questions or concerns.  You can send also e-mail me at kbeiler@wel.org 

Please take care of yourselves, and I will be in touch again soon.

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Wesley Enhanced Living Community Update: 08-04-2020

Opening Plan

            The social and infection control restrictions that we’ve all learned to hate and from which many feel an inordinate amount of stress, remain important since we have to learn how to coexist with the pandemic.  Though what’s below may seem tedious, it is really a measured, incremental approach to relaxing some of the standards without compromising safety.  One of the rules of the regulators’ game is that only one new case of the infection, sends everyone back to the beginning [remember Monopoly’s © ‘go directly to jail, do not pass go, do not collect $200?’].  Opening carefully for this building, while avoiding infection, is the narrow way.   IN ALL CASES, the use of Masks, hand washing and physical distance (6’) are important, effective and REQUIRED

Here’s a summary of where we are.

  1. Outdoor Visits. 
    1. INDEPENDENT LIVING residents and family members have enjoyed this for several weeks. 
    2. PERSONAL CARE.  Family visits began on July 27 at the northwest, Nursing Entrance.  These are arranged by appointment using SignUp Genius, found on our website.   Log on to   www.wel.org  > News & Info > Community Update > Wesley Doylestown > (Password) DTWesleyPersonal Care Community, to sign up.   Or you may call Ricardo Gonzales at 267-895-1189.
    3. SKILLED NURSING.  Visits commenced on July 27.  These are also by appointment using SignUp Genius, at the WEL website (see above), Sign up by pressing Skilled Nursing Community, or you may call Gail Broughton at 267-895-1182.
  2. Hairdresser Service
    1. INDEPENDENT LIVING (currently available) on the 9th floor salon.  
    2. PERSONAL CARE, also by appointment on floor 9, began on August 3.   
    3. SKILLED NURSING.  Hairdresser services are available on the 2nd floor, beginning August 3. 
  3. Inside Visits
    1. INDEPENDENT LIVING only.  On August 10, inside visits by family members to residents will be permitted under the following guidelines:
      • Beginning on THURSDAY this week, appointments can be made by using SignUp Genius.  See log on instructions above, through the WEL website.   Appointments will be available, beginning Monday August 10, every ½ hour from 9 – 11am,  1 – 7pm.  Each time increment allows for a group of no more than 2 persons. 
      • After entering the Main Entrance at your appointed time, you will be checked in by the receptionist and pre-screened using AccuShield including your temperature.  Anyone who is not under the temperature threshold (< 100degrees), or doesn’t pass the exposure and symptoms questions, will be denied entry.
      • Visits are limited to 1 hour.
      • Masks must be worn at all times; visitors and residents must maintain 6’ distance; and hands should be washed often. 
      • Visits are limited to 2 persons.  Children < 16 years are not permitted.
      • Food is not to be consumed in apartment and if food is brought, it is for later consumption by resident
  4. Bistro and Food Service
    1. Beginning the week of Aug 10, dining staff will be engaged in equipment orientation.
    2. The Bistro will open for lunchtime limited seating and lunch pick up, the week of August 24 (pending approval by the Bucks Health Department).   Independent Living Residents only will be invited to receive takeout lunch, free of charge, from the Bistro according to the following schedule:   Monday floor 4;   Tuesday Floor 5;   Wednesday Floor 6;   Thursday Floor 7;   Friday Floor 8.
    3. Dinner, lunch and breakfast can still be ordered for delivery to apartment.
    4. A new tracking system called ‘Dining Dollars’ will be introduced for meal payment.  Watch for special instructions, to be provided.
    5. Bistro will be open for lunch and supper service beginning September 1st.
    6. Opening days for dining service in dining rooms and regular service at “The Well,” are to be determined. 

Renovation Update

            We remain on track to see the renovation project completed on August 21 which includes final finishing touches.  The Benchmark construction trailer will be moved off site.   At that point, we begin the process of breaking in new equipment and getting used to new spaces. Time will be required for finishing touches on program implementation as well as orientation to new equipment use.   AND of course, we have limitations to accommodate with infection safety protocols. 

How You Can Help Us Continue to Manage a Continuing Pandemic

  • Limit deliveries to residents, especially perishables
  • Wear a Mask whenever outside apartments (residents), on campus (visitors), (pretty much all the time except when eating), wash hands, keep distance.
  • If you’ve travelled to a “Hot Spot” state, quarantine for 2 weeks before visiting, or picking up a resident.  Or if you are a resident, quarantine in your apartment.

Thanks for your goodwill, optimism and appreciation.  All our best to all.

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Next Steps Update for all WEL Main Line Residents – 7/30/2020

We have completed our required baseline testing in the Pines and are now prepared for the next step in Pines, which includes in person visits.  I have attached the policy to this memo which will guide you in the logistics of visiting loved ones in the Pines.  We will be setting up visit times starting Saturday the 1st of August.  We are very excited to provide for this next step, but I would caution that this step, as with all other steps, is contingent on maintaining our lack of positive tests.  The virus is very serious and is even more so in our congregant units.  We have learned quite a bit since March and we have a clearer vision for maintaining safety and also allowing for some increased quality of life for our residents.  These are not mutually exclusive, but they are somewhat codependent.  Please take the time to read the policy and reach out to Tamara, Alexis or myself with any questions.      

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