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Karen Nicolo

Our family can’t say enough good things about Wesley Enhanced Living. My mom and Dad needing to move, we went everywhere in a 10 mile radius so that we could be close to them. Most of the places were either over priced or just plain horrible. We called Jackie at Wesley and she met with us the next day! It is a beautiful space with lots of light and the staff and residents are so friendly! To top the excellent experience my parents moved in in March 2020, yes during COVID, Wesley was so careful and well prepared. My parents of course had to be quarantined, but they never felt like it. The staff took care of everything from bringing them their delicious meals everyday to even taking out their trash. My parents have been at Wesley Willow Grove/Hatboro for 6 months now, the community is still COVID free and my parents have never looked better. They are so happy and finally relaxed. Their long time neighbor from the house even moved into Wesley as well and is loving it. Thank you Wesley for all you do!

Karen Nicolo
Wesley Enhanced Living Upper Moreland

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Executive Director: Weekly COVID-19 Update September 24, 2020

Residents and Families,

CMS (Medicare), which is the governing body that oversees the regulations in our Health Care Center (HCC), and DHS (Department of Health & Human Services) which is the governing body that oversees Personal Care, have both issued new guidelines for compassionate care visits and expanded the definition to include family members.  Under the new guidelines, in-person visits can finally be expanded beyond end-of-life situations and begin to focus on the emotional needs of our Residents.  Per CMS “while end of life situations have been used as examples of compassionate care situations, the term can be applied to additional situations, i.e.

  • If there is a major decline in the resident’s condition that will not normally resolve itself without intervention by staff, impacts more than one area of resident’s health status, and requires interdisciplinary review and/or revision of care plan.
  • New admission that is struggling with adjustment to their new environment.
  • Grieving resident.

We have been very successful in keeping this virus out of our community for 13 weeks and plan on keeping it that way.  With that in mind and utilizing the information from CMS and DHS, we will be requiring the following steps for all compassionate care giving visits:

To insure the safety of all residents and staff, individuals who are providing Compassionate Care giving must adhere to the following steps and safety measures:

  1. Must show proof of a negative Covid-19 test 72 hours before care giving duties are initiated. This time frame can be extended to 7 days if testing is limited and delayed in the area.
  2. Must continue on-going test requirements that the community has in place related to positivity rate in the greater community.
  3. Compassionate Care visitors that do not comply with Covid-19 testing or visiting procedures will not be permitted into the facility. 
  4. Must show proof that they have received the annual flu vaccine.
  5. Will be screened prior to entering the community as described in policy for staff screening and will sign in and out using the logs at the entrance.
  6. Must comply will mask wearing, hand sanitation, social distancing from other staff and residents and all other infection control measures in place.
  7. If a visitor is not compliant with these measures they will be asked to leave the community and their status will be reassessed.

The Team here will begin next week to identify those Residents with the greatest need for a compassionate visit.  Family members are welcome to call your Social Worker and make a direct request.  Visits will take place in the first floor dining room after visitors have been screened.

We will be requiring proof of flu vaccination for all visitors beginning October 1.  Regardless of your purpose for a visit, you will need a certificate of flu vaccination.  We are not mandating that you get a flu vaccine – we cannot mandate that.  We are stating that without the certificate you may not enter the community to visit.  We will be using our electronic visitor’s devices for asking and recording the required screening questions.

All visits will be scheduled and we ask that you comply with the timeframes identified.  Please note, these visits are for our Residents and their loved ones to reconnect and provide care.  They are not for speaking with the Nurse about clinical issues or addressing other care issues.  Please contact your Resident’s Social Worker to have those conversations.

I will be on vacation a few days next week so I will not be sending a letter.

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Executive Director: Weekly COVID-19 Update September 24, 2020

Dear Residents, Families and Employees:

Visits with health center and personal care residents are in progress and going well.  Just a reminder, face masks must be worn covering the nose and mouth, there can be no eating or drinking during visits, no hugs or hand holding. 

As I shared in an earlier update, we will be requiring proof of flu vaccination for all visitors beginning October 1.  Regardless of your purpose for a visit, if you are coming for a compassionate visit or you are visiting during the scheduled visiting period, you will need a certificate of flu vaccination.  The flu certificate MUST contain the following information:

  • Lot #
  • Expiration Date
  • Physician’s letterhead or order pad with name and address, OR CVS, Walgreen’s, etc. certificate
  • Signature of person administering the vaccine

We are not mandating that you get a flu vaccine – we cannot mandate that.  We are stating that without the certificate you may not enter the community to visit.

Based on recent CMS guidelines for visits, one negative COVID-19 test result will be required to be produced by all visitors within 72 hours of the visit.  As of this date, we have not incorporated this into our program and we will provide you with notice as to the date this will be effective.

The Fireside Dining Room scheduled re-opening date is tentatively set for Monday, October 19.  There will be two primary times for seating.  Half of the first seating will be escorted to the tables at 4:00 and the second half of the first seating will be escorted to the table at 4:15 p.m.  The second seating will be split in half and escorted to tables at 5:15 and 5:30 p.m.   Everyone will be screened prior to being seated.  No one may independently seat themselves.

For those independent residents who are uncomfortable with the thought of dining in the Fireside Dining Room, we will continue to offer room service and it will be delivered at 3:30 p.m.  We will continue room service at no charge for a period of 30 days.  Effective November 19, 2020, we will begin to charge the daily rate for room service for those who do not come to the Fireside Dining Room. 

Please keep in mind that all of the Fireside Dining Room plans may change if there are any new cases of COVID-19, or if the mayor of Philadelphia changes the position on dining indoors.  We are thinking positively as we make our plans to re-open, however, the reality of the situation looms in the wings. 

There have been several requests to re-open the doors at M and P Buildings so independent residents can enter the building via those doors.  There are no immediate plans to open those doors at any time in the near future.  Our process remains to screen everyone who enters the community and that is not possible for us to do if we have three points of entry.  Further, we do not want visitors or family members who have keys entering the building without screening.  There is an increased risk to all of our residents and the potential to introduce COVID to the community with people entering the building without our knowledge.  It then becomes impossible for us to clean and sanitize the community properly.  I appreciate the “argument” about staff coming/going daily, but it is abundantly evident that our staff is practicing a sensible and safe lifestyle.  I recognize the hardship that entering at the main door presents to many of our residents, but it is in the interest of safety and health for everyone that we continue the practice of those M and P building doors remaining inaccessible from outdoors. 

Please do not hesitate to contact us with your questions or concerns.  You can send me an email directly at the address herein.  

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COVID-19 Update for all WEL Main Line Residents and Staff– 9/22/2020

We have seen no more positive tests in the Meadows since July and we continue to have no positive cases in the Pines with staff or residents to date.

In the Independent Living unit, we have shown no more new positive tests since our last positive on 7/20/2020. Please continue to maintain social distance and facial covering if you are out of your apartment.  It is your best defense against this difficult virus.  As always, please contact wellness with any concerns about your health.

We have had no new staff positives.  We are currently in the process of completing our second round of baseline testing for staff in Meadows.  Based on our current county positivity rate, which is below 5%, we will continue to do staff baseline testing monthly. 

Speaking of positivity baselines, the current Delaware county rate is 3.3%.  Anything under 5% is considered a good sign for potential spread.  Please keep up your vigilance as you go about your day in and out of the community.  We have had a good run and I want to see that continue!  Thank you all for your efforts!

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